General Information


1. Climate
East Africa: – Due to its location – Close to the Equator, night and day are almost equal all year round. The coast is often hot and humid. Mornings in the central Highlands can be cool while in the north and north east, the days are dry as it is neither too hot nor too cold. In general the rains are from April to June and the short rains occur from late October through November. July and August are generally the coolest months and almost popular time for travel.

Indian Ocean Islands: – The rains are from November to April with occasional cyclones during this time. The dry season is from May to October and ideal for beach holiday.

2. Security
Take normal precautions as in any other countries worldwide. Keep a close watch to your handbags, wallets, and cameras at all time. Avoid walking at night, use reliable taxis recommended by hotels. Place all valuables in safe deposit boxes at hotels and lodges and only carry necessary amounts of cash. Wear as little jewelry as possible if any and never leave valuables in hotel rooms or in an unattended vehicle.

3. Visa & Passport
You must have a passport that is valid not less than 06 months when departing from any of the East African Countries. Visa regulation depends on the countries you are visiting and the country of origin mostly Kenya/Tanzania and Uganda Visa’s can be obtained at any entry point. If you depart any of the African country and re-enter for your return flight or continuation of your tour, you may require double or multiple visas. Please check the regulations with your nearest diplomatic mission.

4. Health Regulation
Visitors arriving from Yellow fever and cholera infested areas must have a valid vaccination certificate. Please bear in mind that you may require the vaccine if you travel multiple destinations in Africa. Malaria is rare in the highlands but prevalent in the hot and humid low altitude areas around the coast, lakes and grasslands prescribed dosage of malaria prophylactics is recommended and most are required to be taken week(s) before travel, during your stay and after your return home(consult your doctor, pharmacist).

We recommend that you carry an insect repellent. It is safe to swim in the sea and swimming pools but NOT in lakes, rivers and open reservoirs as they may be infested with bilharzias parasites. Drinking water from these places is not advisable. Drinking bottled water is recommended. We advise you to take emergency evacuation coverage and comprehensive travel insurance.

5. Customs and exit regulation
Personal possessions, cameras and films may be imported temporarily without a permit or duty. However professional video equipment, tape recorders, radios, musical instruments, filming equipment may require a custom bond to ensure that these goods are re-exported. Firearms require special permit that must be obtained prior arrival. Custom officials on arrival and departure normally inspect baggage. Please adhere to baggage limitations by the airline for international carrier. Domestic carrier allows only 10-15 kilos in soft bags depending on the carrier. Excess baggage charges can be quite expensive.

6. Airport Departure tax
Airport departure taxes are generally included in the ticket cost for international flights however there are exceptions for some places such as Zanzibar, Zambia and also for local flights (e.g. flights to game parks in Kenya, Tanzania etc which will be advised when booking a tour).

7. Currency
It is illegal to depart or enter most of African countries with anything other than nominal amount of local Currency. In general there is no restriction to the amount of foreign currency a visitor may import provided it is exchanged through authorized dealers only. It is essential to retain a receipt for each transaction to re-exchange the local currency on departure. Well known credit cards, traveler’s cheques are widely accepted. It is an offence to deface local currency, Please bear in mind that there may be surcharges for the use of credit cards.

8. Banks
Banking hours are generally 0830hrs-1500hrs Monday to Friday (except public holidays). Most hotels and lodges change money outside these hours.

9. Hotel check-in/Check-out
The normal checkout time is 1000hrs therefore rooms may not be ready for habitation until 1200hrs. If one is arriving very early morning, we recommend that rooms be reserved from the preceding night (an extra night). Dayrooms are generally reserved from 1000hrs to 1800hrs.

10. Children
Children are welcome at most places however please check before booking a tour as there are restrictions at some lodges and certain activities also have restrictions for younger children. Please carry enough baby food and accessories, as these may not be available on safari. Special meals for babies cannot be guaranteed.

11. Clothing, Laundry & Luggage
Clothing should be comfortable and casual on safaris. Light weight and light colour clothing is suitable for the bush. We recommend long sleeves for protection for mosquitoes in the evening and sun protection during the day. Certain restaurants and hotels may require smart casual dress and tie for men. At high attitude, where early mornings and evenings can be chilly, warm sweaters, socks and comfortable shoes are recommended. Hats, sunglasses, toothpaste, toothbrush, shampoo, combs, suntan lotion, swimwear, small first aid kit, a flashlight, an alarm clock, films, camera, batteries, notebook are some items which should not be forgetting when parking for your trip.

On safari limit your luggage to a soft, preferably water proof duffle bag of 12kg (27lb), as most hotels and lodges offer laundry services. We strongly recommend that luggage is limited one piece per person. A soft duffel bag for safari is strongly recommended. All city hotels provide secure storage for left luggage. Journeys on light aircraft do not permit more than 15kgs (33 lb) per person. At treehotels in Kenya, only a small overnight is permitted, and rest of the luggage is stored at the base hotel (storage is secure). We do not accept any liability for loss or damage to luggage whilst on safari and clients are strongly recommend to effect personal luggage insurance before leaving home.

12. Electricity
Electricity in most African countries is 240 volts/50 cycles therefore for most 110 appliances you will need an adapter for the proper plug configuration and converter for the correct current. Most of the tented camps do not have outlets in the tents and some hotels and lodges have power only in the early mornings and evenings.

13. Photography
Films of common type are generally available at safari camps, hotels and lodges even in remote areas though the cost is usually higher than in your home country. Please bring a plentiful supply of special films as these will be difficult to obtain. For wildlife photography a 35mm single reflex camera with telephoto lens of 200mm or 300mm is recommended. Large lenses, which require a tripod stand, are impractical as one can not step outside the vehicle in game parks. Ultraviolent filter, water and dustproof covers and spare batteries are essential. A pair of good quality binoculars is a great asset.

Taking photos at airports, near military installations, State House, state lodges, prisons, prisoners, policemen, the president and his convoy or national flag is prohibited. We suggest that you ask the driver for the other countries before taking any pictures.

14. Insurance
Travel insurance is highly recommended. All travelers should have an adequate accident, baggage, medical evacuation and interruption insurance before the tour begins. Carry all insurance documents and emergency number on the trip at all times.

15. Tipping
Tipping is not included in your quote and is completely at your own discretion. Our general recommendation is to tip moderately. Below is just a guideline for tips per person: – 10% of your bill at restaurant, $1 to porters and waiters, $5-10 for safari guides $3-8 for driver/guide per day.

16. Shopping
East Africa is well known for is arts and craft market where one can find beadwork, carvings, local sarongs, spices, teas and coffees. Most hotels and lodges have souvenir shops. Local drivers and guides offer useful tips for shopping.